Customer Service Policy

Daily Service Scope


truffsale.com provides comprehensive customer service covering product consultation, order inquiry, logistics tracking, return guidance and problem solving. We respond to user shopping questions and demands timely.

Service Communication Channel


Users can get in touch with our customer team through official dedicated mailbox for business consultation and problem feedback. Professional service staff will offer standard and patient reply and solution support.

Service Commitment


We uphold customer-oriented service tenet, handle all user feedback fairly and properly. Standardize every service link, continuously optimize service quality to bring reassuring shopping experience on truffsale.com.